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For Citi ATM card Users Citibank Hong Kong offers secure online banking services for account management, funds transfer, bill payments, and more. Sign in to. com. You need to enter your Password each time you If you have not logged into the Citi Mobile ® App by manually entering the password within 90 days, the Face ID/fingerprint login will be disabled for the Citi Mobile ® App. Explore our online services. Citi Mobile App. You can unlock your account by resetting your password. Input your ATM Card Number and ATM PIN, click on Once the User ID and password is created successfully, you can log on to both Citibank Online and Citi Mobile ® App with the same User ID and password. . |. Your attention please: The One-Time Password is not required when logging on Citibank Online or Citibank. Up to 30% discount 5-day trip lowest at HK$112 Apply Now. Citibank Hongkong - citi. Report Credit Card Lost. 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